Terms & Conditions

  1. GENERAL

Getvits website (“Website”) is intended only for consumers wishing to order Getvits products (“Products”). The terms and conditions under which the Products are offered for sale on this Website are set out below. By placing an order on the Website you accept and agree to be bound by these terms and conditions. Getvits reserves the right to change these terms and conditions at any time without prior notice. Such change however will have no effect on orders that were submitted before posting of such revised terms and conditions on this Website.

Getvits Company No. 11729968, registered at Suite B, Castle House, Park Road, Banstead, Surrey, England, SM7 3BT

 

  1. PLACING YOUR ORDER

2.1. To place an Order you must be 18 years of age or over, be accessible by telephone and have a valid email address. 

2.2. You may place an order by:

2.2.1. filling in the order form on the Website after logging into or creating your personal account and clicking on the appropriate submission button

Getvits will not accept orders placed in any way other than those listed above.

2.3. When you place your order, Getvits will issue you with a Web Order Number. Getvits will do this via the Website and subsequently via your specified email address. Please note that such a Web Order Number is supplied for reference purposes only and does not constitute our acceptance of your order.

2.4. By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. Getvits may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled/amended after order submission.

2.5. If Getvits accepts your order, we will notify you of our acceptance by issuing an order confirmation. Getvits will send your order confirmation to you by email. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order, we will attempt to contact you by email or telephone or post.

2.6. Please note that the on-screen display of the colours, designs, products may differ from the actual appearance or size of products offered on the Website. In certain cases, we may also dispatch alternative sizes to fulfil the ordered quantity if stock levels vary.  

 

  1. SUPPLY OF YOUR PRODUCTS

Subject to these terms and conditions, Getvits will supply to you the Products indicated on your order confirmation.

 

  1. PRICES

4.1. All prices are in GBP. Prices shall be those prices published on this Website at the time you submit your order. The prices published on the Website may be exclusive of shipping costs, which are for your account. These costs will be calculated separately as applicable and specified on the order form and added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products including shipping.

4.2. If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy.

4.3. Delivery costs, where applicable, are payable by you as indicated on your order confirmation.

 

  1. PAYING FOR YOUR PRODUCTS

5.1. You may pay for your Products by the methods of payment as may be displayed at the Website checkout.

5.2. You must pay in the currency as indicated on your invoice.

5.3. If you are paying by credit or debit card, then you must supply your credit or debit card details when you place your Order. Getvits will not supply the Products to you nor perform the services until your credit or debit card issuer has authorised the use of your card for payment of the Products and/or services ordered. If Getvits does not receive such authorisation we shall inform you accordingly. Getvits reserves the right to verify the identity of the credit or debit card holder by requesting appropriate documentation.

5.4. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the Pay later in 30 days payment option to be made to Klarna. Further information along with Klarna’s user terms can be found here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

 

  1. DELIVERY OF YOUR PRODUCTS (ADDRESSES IN THE UNITED KINGDOM, SPAIN, ITALY, FRANCE, GERMANY & THE NETHERLANDS)

6.1. Getvits  will deliver the Products to the delivery address you have specified in the order form and in accordance with the delivery option you have chosen. In the event you order various Products to be delivered to different addresses, you will need to submit a separate order form for each delivery address. Any delivery or shipment dates given by Getvits are best estimates only and Getvits shall not be liable for any loss, damage, costs or expenses for failure to deliver in accordance with the delivery or shipment dates given. In the event that any of the Products ordered are out of stock, this may mean the whole order is delayed. If so, an estimate of the delay will be given by e-mail or post but delivery shall in any case be made within thirty (30) days as of the date indicated on the order confirmation by Getvits

6.2. Title to and risk of loss in your Products will pass to you on delivery of the Products

6.3. Upon delivery of the Products to the carrier Getvits will send you a confirmation of shipment by email provided you have indicated an email address on the order form or by post.

 

  1. DELIVERY OF YOUR PRODUCTS (WHERE CUSTOMER'S ADDRESS IS NOT UK MAINLAND, NI, IOM, SPAIN, ITALY, FRANCE, GERMANY & THE NETHERLANDS)

7.1. Ownership

All ownership, title and risk in the Products will pass to you immediately at the point and time at which such Products are placed at your disposal at our premises in the UK.

7.2. Delivery

7.2.1. You acknowledge and agree that it is your responsibility to arrange for a courier to deliver the Products to you.

 

  1. EXCHANGES, RETURNS AND REFUNDS

9.1. You may return the Product to Getvits or cancel the entitlement to services and obtain a refund of the price of the returned Product provided that you contact us within fourteen (14) working days from the day after the goods are delivered as long as the product has not been opened, consumed or tampered with. 

You will have to pay the cost of returns, the refund will include the full value paid of the product.

If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must at Getvits request be returned with the product purchased. Getvits reserves the right to raise an invoice in respect of any free or discounted bundles product not so returned.

9.1.1. If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement or repair in accordance with paragraph 8 below, please contact Getvits via contact@getvits.co.uk or via the live chat function on our site between 09:00 and 17:00 Monday – Friday. 

9.1.2. If you have received the ordered Product(s) and have simply changed your mind about purchasing it, you may return the Product(s) or entitlement to Service to us for a refund and provided:

  1. You inform Getvits within fourteen (14) working days from the day after the goods are delivered; and
  2. You have proof of purchase (i.e. order number / identification)

Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure

9.2. Steps to Follow to Claim a Refund: (i) Cancellation can be exercised in writing or any other durable medium, either by emailing us at contact@getvits.co.uk

(ii) before returning any Product(s) it is helpful if you check check that you have:

  1. Used appropriate packaging;
  2. Clearly displayed the returns address;
  3. Sealed the packaging securely.

(iii) Following these steps will help ensure the Product(s) arrive at the correct destination and in good condition within a timely fashion.

 

  1. WARRANTY

10.1. Getvits  - branded Product Warranty Getvits warrants the Products as stated on the Web Site. Specific warranties may apply to certain Products (such as customised Products) as specified on the Website. Should the Product supplied by Getvits not comply with the applicable warranty we shall, at its option and expense, unless provided otherwise in the applicable warranty, repair or replace the Product or refund the purchase price upon return of the Product. Except as expressly set out in these terms and conditions, to the fullest extent permitted by law Getvits hereby disclaims any and all warranties, whether express or implied. The limited warranty set out above will not affect or prejudice your statutory rights.

10.2. Non Getvits -branded/Third-party Products For non Getvits branded Products, all warranty claims, where relevant, are to be made in accordance with the terms and conditions of any standard manufacturer’s warranty which may be included with the Products purchased. In relation to any existing manufacturer’s warranty, any warranty claims should first be made either directly to the manufacturer or to Getvits  by email.

10.3. IF YOU ARE A CONSUMER, THE WARRANTIES REFERRED TO ABOVE ARE IN ADDITION TO AND DO NOT AFFECT YOUR STATUTORY RIGHTS.

 

  1. Getvits LIABILITY

11.1. These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products (and performance of telephone support and warranty services) and the performance of any Services.

11.2. Save as set out at paragraph 11.3 below, there are no warranties, conditions or other terms that are binding on Getvits regarding the supply of Products except as expressly stated in the contract.

11.3. Any warranty, condition or other term arising out of or in connection with the supply of Products and/or the provision of Services which might otherwise be implied into or incorporated in the contract by statute, common law, laws applicable in the country where you purchased the Products or Services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, Getvits will not be responsible for ensuring that the Products are suitable for your purposes

11.4. Nothing in the contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.

11.5. SUBJECT TO CLAUSE 9.4 Getvits WILL NOT BE LIABLE UNDER THE CONTRACT FOR ANY LOSS OF INCOME, LOSS OF PROFITS, LOSS OF CONTRACTS, LOSS OF DATA OR FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND HOWSOEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE. Getvits MAXIMUM AGGREGATE LIABILITY UNDER THE CONTRACT WHETHER IN TOR (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL IN NO CIRCUMSTANCES EXCEED THE AMOUNT PAYABLE BY YOU TO Getvits IN RESPECT OF THE PRODUCT(S) AND/OR SERVICES IN QUESTION.

11.6. This does not affect your statutory rights as a consumer, nor your right to return the Products as per clause 9.

 

  1. CONTACTING Getvits ONLINE SHOP YOU CAN CONTACT BULK™ :
  • By using the e-mail on contact@getvits.co.uk
  • Using our live chat function on the website

 

  1. DATA PROTECTION

13.1. Your transaction records are accessible to you if you are a registered customer by entering your Web Order Number(s) so that you may check the status of your order(s) and check the order content.

13.2. When you contact us, place your order or otherwise share your personal data with us, Getvits will store, use and otherwise process the data collected from you as a controller in accordance with the Getvits Privacy Policy which is available hereWe ask that you read our Privacy Policy in full

13.3 If you wish to have access to information we hold concerning you, or if you want to make any changes, or if you do not want to receive information from Getvits or exercise any of your rights please follow the procedure explained in the Privacy Policy.

 

  1. CIRCUMSTANCES BEYOND REASONABLE CONTROL

Getvits will make every effort to perform its obligations under the contract. However, it cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.

 

  1. DISAGREEMENTS GOVERNING LAW AND JURISDICTION

Getvits will try to solve any disagreements quickly and efficiently. If you are not happy with the way it deals with any disagreement and you want to take court proceedings, you must do so within the courts of England & Wales. The applicability of the United Nations Convention on Contracts for International Sale of Goods is hereby explicitly excluded.

 

  1. GENERAL

16.1. Neither Getvits failure nor your failure to enforce any term of the contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such terms.

16.2. The invalidity or unenforceability of any provision of the contract shall not adversely affect the validity or enforceability of the remaining provisions.

 

  1. SPECIAL TERMS FOR LOYALTY POINTS / STORE CREDIT

17.1. Loyalty Points / Store Credit You may from time to time be awarded Loyalty Points as a result of your interactions with the web site, whether uploading reviews, recruiting new customers or simply by making purchases. These points may be converted to Store Credit, at our discretion.

  1. Getvits will award points based on activities made in good faith. Getvits reserves the right to withhold points and/or store credit in cases where it judges you have participated outside the spirit of this agreement.
  2. Store credit has no monetary value outside its use within the website. Store credit may only be redeemed against future purchases from the website.
  3. Getvits may from time to time, at its own discretion, review loyalty point /store credit exchange rates, the time period of validity, maximum points or any other terms of the offer. Getvits will contact all users in the event that any such changes are made.

Countless people take dietary supplements to support their health and wellness. But not all food supplements are created equal.

In this article we will explore what science says about the best day to day supplements to incorporate into you diet, and reveal how the food supplement industry isn't everything you may have thought it was.

What's the Difference Between Multi-Vitamins, Dietary Supplements, Energy Supplements and Health Supplements

The terms 'dietary supplement' and 'food supplement' can be used interchangeably. Yet within these broad categories, you will find a vast array of different types of supplements - formulated to target specific areas of nutrition or drive certain physiological outcomes.

Multivitamins provide the vitamins necessary for health, but no more. Health supplements go a little further and may include minerals, and perhaps amino acids and fatty acids.

Beauty supplements, for example, target hair, skin and nails. Energy supplements might set their crosshairs for mental sharpness, physical vigour or both.

Sounds good - but despite the glossy marketing and purported benefits, the food supplement industry is rife with untruths and false claims.

What Is a Food Supplement?

In the modern world, where nutrient-poor food is so convenient, it's not always easy to eat a diet that will provide enough of all the many nutrients your body needs for optimal health.

Food supplements are intended to, literally, supplement your diet by providing a concentrated dose of micro- and phyto-nutrients - usually in the form of capsules or tablets

The explicit aim of food supplements is to help you correct nutritional deficiencies and maintain the recommended intake of certain nutrients. It's a multi-billion-pound industry!.

Natural, Herbal or Synthetic Supplements?

While all food supplements are technically synthetic, their ingredients can come from a variety of sources. Herbal supplements, for example are derived from plants thought to convey health benefits. Some supplements are natural, meaning they are made using ingredients found in the natural world. Other supplements are made using synthetic compounds that were created in a chemical plant.

Natural, Herbal or Synthetic Supplements?

While all food supplements are technically synthetic, their ingredients can come from a variety of sources. Herbal supplements, for example are derived from plants thought to convey health benefits. Some supplements are natural, meaning they are made using ingredients found in the natural world. Other supplements are made using synthetic compounds that were created in a chemical plant.

How To choose Food Supplements That Work?

Have no doubt, there are food supplements out there that have a positive impact. But they are easy to overlook or completely miss due to an oversaturated and under-regulated market - and all the harder to find when honest manufacturers are prevented from referencing the scientific rigour behind their product. Remember: it's illegal for food supplements to make definitive health claims on their packaging. So how do you separate the good from bad.

Any brand can pay for a private clinical study, doctor the results and state outcomes that are gravely misleading. Yet peer-reviewed clinical studies have been reviewed and approved by independent experts, published in medical journals and can be trusted.

So, follow this simple step to identify which food supplements will work

  • Check for evidence. If you do see a ingredients, pop it in the search bar at www.pubmed.gov to see if the ingredients have been studied, tested and published in a peer-reviewed medical journal.

What Nutritional Deficiencies Do Most Adults Have, and What Supplements Are Best to Address These?

Health and wellness is a vast, ever-changing landscape. Eating a rich and varied diet is just part of the bigger picture. In short: it's not as simple as typing into Google “what vitamins are you deficient in if you're fatigued all the time?” Nutritional deficiencies undoubtedly play a role in short-term problems such as fatigue, insomnia and headaches, but more importantly they increase the risk of developing chronic health conditions in later life.

Analysis of the UK National Diet and Nutrition Survey in 2018 found depletion in several key micronutrients was common across mid-life age ranges in the UK. Those micronutrients include magnesium (important for energy), potassium, calcium, folic acid, iodine and riboflavin.

Food supplements can help to compensate for a diet that's lacking in quality and variety. It's a natural conclusion to think that if you are low in magnesium, for example, you should reach for a magnesium supplement. But it's never that straightforward. Over-supplementation can cause problems of its own. Also as we have learnt, most food supplements are little more than placebos.

That's where the science backed food supplements are really coming in to its own - driving an emerging wave of products that are built on efficacy and bioavailability: giving your body the right nutrients, in the right dosage.

What Are the Best Supplements to Take Day to Day?

First and foremost, we need to talk about bioavailability. This is referring to the way your body absorbs nutrients. The concept of bioavailability refers to the rate at which a substance enters bodily circulation and becomes available to its intended biological destination's. In short: how fast does a nutrient get into your body and start having an impact. Diet-related factors affecting nutritional bioavailability include the structure of food, the chemical form of a particular nutrient and the way food has been processed, cooked etc.

Then there are relationships between different nutrients. For example, eating foods that are high in vitamin C increases the absorption of iron, a nutrient that 25% of the global population is deficient in according to the World Health Organisation.

On the other hand, absorption of nutrients such as calcium and zinc can be hindered by phytic acid, a compound found in many foods including grains, legumes and tubers. Understanding the interactions between different nutrients is one of the keys to creating food supplements with high bioavailability.

Food supplements that the body absorbs readily are key.

Which Vitamins Do We Need to Take Day to Day?

Vitamins are responsible for the supporting of bodily functions that maintain optimum health - such as clearing out free radicals and keeping the immune system tip top. However, many of the essential vitamins we need can't be stored in the body, which makes it important to top up regularly. The NHS recommends getting the following vitamins daily: vitamin A, the B vitamins (including thiamine, riboflavin and folic acid), vitamin C, vitamin D, vitamin E and vitamin K. But in truth most people are rarely deficient in vitamins other than D and K.

Which Vitamins Do We Need to Take Day to Day?

Vitamins are responsible for the supporting of bodily functions that maintain optimum health - such as clearing out free radicals and keeping the immune system tip top. However, many of the essential vitamins we need can't be stored in the body, which makes it important to top up regularly. The NHS recommends getting the following vitamins daily: vitamin A, the B vitamins (including thiamine, riboflavin and folic acid), vitamin C, vitamin D, vitamin E and vitamin K. But in truth most people are rarely deficient in vitamins other than D and K.

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Antioxidants

Found in many plant-based foods, antioxidants help to protect your cells from oxidative stress and breakdown caused by free radicals. Free radicals are created naturally as a by-product of exercising and metabolising food, and also by exposure to pollutants such as tobacco smoke. By offering protection against free radicals, antioxidants are thought to help fight the signs of ageing while helping to prevent the onset of serious degenerative conditions.

Adaptogens

Adaptogens are amazing and are derived from non-toxic plants and mainly come in the form of herbs or roots. Their role is to counteract the impact of chemical, environmental or physical stressors on the body and restore balance to the system. Adaptogens are thought to help promote everything from calmness and mental clarity to healthy sleep patterns. A good example of an adaptogen is Ashwagandha (our fav), which has been a staple in ancient Chinese medicine for around 8,000 years and is enjoying a renaissance today for its ability to help tackle stress and anxiety among other issues we face.

Anti-inflammatory Nutrients

Inflammation has got a bad rep over recent years. But it's not all bad. short-term inflammation is how your body fights invaders, flushes out cellular debris and heals from injury. When this inflammatory process continues unchecked, however, it can lead to problams!

Chronic (long-term) inflammation is thought to help trigger a long list of conditions including arthritis, asthma, heart disease, cancer, diabetes and even mental illness. Then there's “inflammaging” - which relates to how chronic inflammation speeds up the biological ageing process. If you are noticing breakouts of blemishes, fatigue, weight gain or anxiety, a developing problem with chronic inflammation could be playing a part.

But there is hope! chronic inflammation is reversible. For so many reasons it's important to try and get a daily dose of foods that are high in anti-inflammatories, such as tomatoes, olive oil, fruits, nuts, leafy greens and fatty fish - or to support your diet with supplementation.

Nootropics

With the promise of enhanced cognitive performance, the interest around nootropics has exploded in recent years. But there's one nootropic that's as old as time - and you've almost certainly sampled it already this week: caffeine. Yes, caffeine is a type of nootropic, a group that increases cognitive functions such as memory, creativity, motivation and attention. There are many natural nootropics - including coffee, ginkgo biloba and panax ginseng - and there are synthesised versions that are made in a lab.

Best Supplements for Muscle Gain, Muscle Strength and Recovery

When you are trying to build muscle and improve your recovery from exercise, you already know that pure, clean protein is key. But herbal supplementation has a role here too. So what are the best supplements for building muscle and supporting Testosterone?

Ashwagandha is a game changer. In one controlled study, male participants given ashwagandha vs a placebo showed significantly greater increases in muscle strength, greater increase in muscle size and greater increase in testosterone - as well as a greater decrease in body fat percentage.

Ashwagandha has also been shown to reduce muscle damage - on top of the strength-building benefits mentioned above.

Supplements for Depression

Living with depression can be incredibly challenging. Sadly, all to common in today's society, it's a condition that has many potential origins. One thought is that depression can be caused by - or manifest as - a chemical imbalance in the brain.

What we know for sure is that the food you eat directly affects the structure and function of your brain - and in-turn your mood. So diet is a good place to start in terms of easing some of the symptoms you may be experiencing. Are there any supplements that might be helpful here?

Both ashwagandha, maca and curcumin have been shown to relieve symptoms of low mood.

Natural Supplements for Brain Health

Shockingly we know more about space than we do about the workings of the human brain. As a human you are walking around with a three-pound supercomputer with a network of ten billion neurons exchanging information at speeds of up to 250mph. Your brain is truly a marvel. We don't fully understand how it works. What we do know is that you can support it - and the wonderful things it does - with natural supplements for brain health.

One of those brain supplements nootropics or 'smart drugs' Another revered natural supplement for brain health is ashwagandha - which as you can see has an extensive range of actions.

One fascinating study revealed that patients administered ashwagandha for eight weeks developed significant improvements in immediate and general memory as well as improvements to attention and information processing speed - versus patients administered a placebo.

Supplements for Stress and Anxiety

Living with persistent stress and anxiety is draining and can be deadly. By observing and identifying the conditions that are triggering your stress can help you to bring about the changes needed to live a less draining and healthier life. But it's also worth knowing that there are ways to help to relieve some of the pressure, tension and edginess.

Ashwagandha root (yes again), is a widely reported natural remedy, ashwagandha root is thought to help due to its moderating effect on the hypothalamus-pituitary-adrenal axis.

Best Daily Supplements 

Getvits is committed to using science backed ingredients sourced from the world's most advanced laboratories in the doses proven to work. Zero compromises, just gold-standard supplements that you can trust.